Virlar Automotive Group LTD

milton demaret 3 weeks ago

I just picked up my wife's SUV, and wow.....what a great job!!!!! Thank you for everything you did to repair it!! Took a little longer than expected but worth the wait!! Definitely will use you again or refer anyone to you for their vehicle repairs!!!

Capt Greatvalue 5 months ago

Windshield replacement is good but they quoted me a 175 over the phone and charged me an extra 200 in person than also cracked my 95 f150 dash in the process I think next time I’ll jus pay more for safe light to repair it and not lie about damaging something for the work

Veronica Salazar 6 months ago

I went to buy my bumper had painted. That ask for a curtain amount which I paid for. When the part arrived I ask if they can install it, “they said yes” I was charged for that as-well. When I picked up my vehicle they told me that they had to charge a little bit more. I asked why they said come to the store will discuss it here. Very bad customer service. Will no longer buy from here. And to top it off the guy that answers the phone very rude no customer service whatsoever. If I can give zero stars I would, but I had to put at least one they don’t deserve any.

Jose Hinojosa 6 months ago

Worst service ever. I dropped my truck off at 12pm. Came back at 8pm to check if my truck was ready. Still hadn't even been worked on. Didn't talk to anyone e till 8:30pm. So I waited 30 mins to talk to someone. Got a call back at 9:26pm to let me know my truck was ready. I live by lbj high school so It took me a minute to get here. Then when I get here they are closed. Rude family. Terrible service.

Victoria Estrada 8 months ago

DO NOT RECCOMEND AT ALL!! I went to go get my windshield replaced and they broke my windshield wipers. My wipers worked before I went to go get it fixed. A week later it was raining and my winsheild wipers werent working anymore. I called 2 mechanics, they both said something went wrong when they installed the windshield. So i went back and i explained to the lady in the front what happened, and she told me i shouldve looked before leaving with my car. I told her why would i be worried with my wipers if they were only supposed to fix my windshield and she started telling the guys who works there "segun" my wipers were broken. She was very rude in general. So i asked the guy to please come check it out. My grandmother and I started explaining what happened, and he started saying that they "dont touch the wipers" when they installed the windshield, my grandmother then askd him to show her how they install the windshield, and he proceeds to touch and pick up the wipers with his hands, he starts yelling at my grandmother saying its an "electrical problem" my grandmother was asking if he can check to see whats wrong with the wipers so we can get them fixed and he rolls his eyes and walk